AI-powered shopping gets a mixed reception
Ant Group restructured its Alipay operations to focus on AI-driven 'agentic commerce,' where AI systems handle shopping tasks. But Apple's former retail chief Ron Johnson publicly questioned whether the industry's enthusiasm for AI shopping experiences is justified.
Why it matters & sources
Why it matters: The split shows that even as major companies invest heavily in AI shopping technology, experienced retail figures remain unconvinced it will work as expected.
Sources: scmp.com · techcrunch.com